Privacy Policy

📌 Sürüm 1 · 🕐 Son güncelleme: 27.04.2026

Privacy Policy

Effective Date: 28.04.2026

1. General

İŞLEMCİ BİLGİSAYAR YAZILIM İLETİŞİM ÖZEL EĞİTİM İNŞAAT TURİZM PLASTİK HURDA SANAYİ TİCARET LİMİTED ŞİRKETİ ("we") places the highest value on user privacy in connection with the services offered at https://cozummerkezi.net. This policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

2.1. Information You Provide Directly

  • At account registration: first name, last name, email, telephone, company name, tax ID.
  • During payment: billing address, last 4 digits of card (full card information never reaches our servers).
  • In support requests: subject, message content, attachments.

2.2. Automatically Collected Information

  • IP address, browser type, operating system (used solely for security and error analysis).
  • Cookie-based session and preference data — see the Cookie Policy for details.

3. Purposes of Use

  • Provision of the service, subscription management, billing.
  • Account security (suspicious login detection, 2FA, brute-force protection).
  • Legal obligations (e-invoicing, tax legislation, log retention).
  • Improving user experience (anonymous analytics).
  • With your explicit consent: marketing newsletters, product updates.

4. Data Security

We implement the following security measures:

  • Encryption: TLS 1.3 in transit, AES-256 at rest.
  • Access Control: Role-based authorization, audit log.
  • Backups: Daily automated backups, 30-day retention.
  • Penetration Testing: Annual third-party security audit.
  • 2FA: TOTP-supported for operator accounts.

5. Cookies

Our site uses essential (session), functional (language/theme), and analytical cookies. For details and preferences, please see the Cookie Policy.

6. Third Parties

We do not share your data with third parties except as required by law or for the performance of the service. The detailed list is available in the Personal Data Protection Notice (KVKK).

7. Children's Privacy

Our services are not designed for users under the age of 18. We do not knowingly collect data from minors.

8. Policy Changes

When this policy is updated, notification will be made by email or portal notice. Material changes will be announced at least 30 days in advance.

9. Contact

For questions: [email protected] · For KVKK requests: {{kvkk_email}}

Last updated: 28.04.2026